Dmitry Fadeyev states:
By now, all good designers and developers realize the importance of usability for their work. Usable websites offer great user experiences, and great user experiences lead to happy customers. Delight and satisfy your visitors, rather than frustrate and annoy them, with smart design decisions. Here are 9 usability problems that websites commonly face, and some recommended solutions for each of them.
He lists the following items:
- Tiny clickable areas – links so small you can barely see them much less click on them.
- Pagination used for the wrong purpose – pagination should be used to split a long article into easier to manage chunks rather than to increase page views on a site.
- Duplicate page titles – using the same title on every page of your site rather than giving each page its own title reflecting the content of THAT page.
- Content that is difficult to scan
- No way to get in touch – give your viewers an easy way to get in touch with you.
- No way to search – provide a way for your viewer to search your site.
- Too much functionality that requires registration – do you require your viewers to register BEFORE they can use your site?
- Old permalinks pointing nowhere – do your permalinks still work or do they go to nowhere?
- Long registration forms – make your forms as short as possible
Read 9 Common Usability Mistakes In Web Design
with suggestions on how to fix them.